Holiday debuggery

We know there were a few kinks with the holiday promotion. We've been working very hard to get them ironed out. If you have a paid/permanent account, keep on sending those coupons. Here's an update:

• If you were unable to send out multiple coupons at a time, please perform a hard refresh, and you should be good to go.
• If you redeemed a coupon to upgrade your account and the balance at checkout was $0 instead of $9.95 or $15, this means your upgrade did not go through (nor were you charged). We've straightened this out, so you can now apply your holiday coupon toward the purchase of an annual paid account.
• If you tried to redeem a holiday coupon and had trouble using a gift certificate to cover the balance of an annual paid account, we identified the root problem. If this happened to you, you can now use your holiday coupon together with your gift certificate.
• If the number of holiday coupons you have available suddenly goes up (instead of down), this might be due to recipients declining the coupons, at which point your pool of available coupons will be replenished and, therefore, increase.
• If you need assistance with holiday coupons or pretty much anything else (well, LiveJournal related), please open a support request and we'll be more than happy to help!

Tweaks

• There were some initial glitches displaying results on My Guests, but we've worked them out. We hope you'll check out who's been checking you out!
• Some of you reported formatting issues using the Rich Text Editor (i.e., line breaks were being removed incorrectly). We've implemented a fix! Thanks so much for your patience.

Give a little extra!

We're pleased to report that we've already sold over 100 virtual red ribbons in honor of National AIDS Awareness month. Remember, for each charitable vgift you purchase for $2.99, we'll donate 100 percent of gross proceeds to IAVI.org (the International AIDS Vaccine Initiative) to fund the development of an HIV vaccine. Once again, we thank you for your generosity.

Celebrate with holiday vGifts!

Stop by the Virtual Gift Shop and share some holiday magic with your LiveJournal friends.

Photos of the week

We're back with more dazzling pictures from around the world. Congrats to marlenemcc, who has been awarded a virtual blue ribbon as the winner of our fourth photo contest. We hope you'll click over to LJ_Photophile poll and tell us your picks in pics!

For more fantastic user content, we'll meet you under the cut. ( Read more... )

Curtains

Thanks, again, for reading. Here's wishing you the very merriest of holidays. We'll see you next year!